Privacy Policy

Effective Date: April 30th, 2026

1. Overview

Heliograph (“we”, “our”, or “us”) is committed to protecting your privacy in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This policy explains what information we collect, how we use it, and your rights.

2. Information We Collect

a. Information You Provide
When you submit a form on our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Company or organization details
  • Any other information you choose to provide

Form submissions are processed directly on our website using Gravity Forms.

b. Automatically Collected Information
We may collect limited technical data such as:

  • IP address
  • Browser and device type
  • Pages visited and interactions

3. How We Use Your Information

We use your information to:

  • Respond to inquiries or service requests
  • Communicate with you
  • Improve website performance and user experience
  • Maintain security and prevent misuse

We only collect and use information for these purposes.

4. Consent

By using this website or submitting your information, you consent to the collection and use of your information as outlined in this policy.

You may withdraw your consent at any time by contacting us, subject to legal or operational requirements.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Analyze website traffic (e.g., via Google Analytics)
  • Improve functionality and performance

You can control or disable cookies through your browser settings.

6. Third-Party Services

We use select third-party services to support website performance and analytics, including:

  • Google Analytics – for website usage insights
  • Cloudflare – for performance, CDN, and security

Form submissions are collected and processed within our website and are not shared with third parties unless required to fulfill your request or by law.

7. Data Storage & Security

We take reasonable steps to protect your information through appropriate technical and organizational measures, including secure hosting environments and access controls.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Your Rights

Under PIPEDA, you have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Withdraw consent for future use

To exercise these rights, contact us below.

10. International Data Transfers

Some data may be processed or stored outside of Canada through third-party providers. In such cases, it may be subject to the laws of those jurisdictions.

11. Contact

For questions, access requests, or privacy concerns: [email protected]

12. Updates

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.